Last Updated: 09.23.2025

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1. Introduction

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These Terms govern access to and use of the software platform, dashboards, APIs, and related services (collectively, the "Services") provided by Secure Suite ("Secure Suite", "Company", "we", "us", or "our"), accessible at https://www.secure-suite.net.

Secure Suite is a Software-as-a-Service (SaaS) platform that enables businesses to manage payments, reporting, and financial workflows. Secure Suite does not provide payment processing services. Payment-related services are provided by Stripe, Inc. and its affiliates ("Stripe").

By registering for or using the Services, you agree to these Terms.

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2. Relationship With Stripe

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2.1 Stripe as Payment Processor

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Secure Suite uses Stripe as its underlying payment processor and settlement provider. All payment transactions, fund custody, settlement, and payouts are handled by Stripe in accordance with Stripe’s Services Agreement.

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2.2 Stripe Terms Incorporated

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If you use payment functionality, you also agree to Stripe’s:

• Services Agreement

• Connect Agreement (Custom Accounts)

• Acceptable Use Policy

• Privacy Policy

In the event of a conflict, Stripe’s terms govern payment services.

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3. Eligibility and Account Registration

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You represent and warrant that you:

• Are legally able to enter into binding agreements

• Provide accurate, complete, and current information

• Will comply with all applicable laws, including AML, KYC, sanctions, and consumer protection laws

We may suspend or terminate access if required by Stripe or applicable law.

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4. SaaS Platform Services

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The Services may include:

• Hosted software dashboards

• Payment orchestration via Stripe Connect (Custom)

• Subscription and usage management

• Transaction monitoring and reporting

• Fee calculation and settlement logic

• API access (where enabled)

Secure Suite may update, modify, or discontinue features at any time.

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5. Pricing and Fees

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5.1 Subscription Fees (SaaS)

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Access to the Services requires payment of a recurring subscription fee, billed monthly in advance.

Current Plans:

• Basic Plan – starting at $299 per month

• Standard Plan – starting at $499 per month

• Premium Plan – starting at $999 per month

Pricing may vary based on usage, features enabled, transaction volume, or negotiated enterprise terms. All fees are disclosed prior to activation and visible within your dashboard.

Subscription fees are non-refundable except as required by law or as expressly stated in a written agreement.

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5.2 Platform Transaction Fees

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Secure Suite may charge platform fees in connection with transactions processed through the Services, including per-transaction fees or percentage-based platform fees, as disclosed in your account.

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5.3 Stripe Fees (Third-Party)

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Stripe charges separate fees for payment processing and related services. Stripe fees are determined solely by Stripe and are in addition to Secure Suite fees.

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5.4 Fee Authorization

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You authorize Secure Suite and Stripe to deduct applicable fees from invoices, transaction proceeds, balances, or payouts as permitted under Stripe’s agreements.

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6. Funds Flow and Payouts (Stripe Connect – Custom)

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6.1 Funds Handling

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All funds are held and settled by Stripe. Secure Suite does not hold, safeguard, or transmit funds.

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6.2 Payout Timing

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Payout timing and availability are determined by Stripe and may be delayed due to:

• Risk or compliance reviews

• Disputes or chargebacks

• Regulatory or banking requirements

Secure Suite does not guarantee payout timing.

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7. Chargebacks, Refunds, and Disputes

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You are solely responsible for:

• Chargebacks, reversals, refunds, and disputes

• Customer communications regarding transactions

• Responding to Stripe dispute requests

Stripe may debit your Stripe balance for disputed or reversed transactions in accordance with its terms.

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8. Compliance and Prohibited Use

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You may not use the Services for:

• Illegal, deceptive, or fraudulent activity

• Businesses prohibited by Stripe policies

• Circumventing fees, controls, or compliance measures

We may monitor activity and share information with Stripe as required.

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9. Suspension and Termination

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We may suspend or terminate your access immediately if:

• Required by Stripe

• Required by law

• We determine unacceptable risk or policy violations

Outstanding fees and obligations survive termination.

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10. Disclaimers

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The Services are provided on an "as is" and "as available" basis. Secure Suite does not guarantee uninterrupted service, payment authorization, or settlement outcomes.

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11. Limitation of Liability

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To the maximum extent permitted by law, Secure Suite is not liable for indirect, incidental, or consequential damages. Aggregate liability will not exceed the fees paid to Secure Suite in the twelve (12) months preceding the claim.

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12. Indemnification

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You agree to indemnify and hold Secure Suite harmless from claims arising out of your use of the Services, violation of these Terms, or violation of Stripe’s terms or applicable law.

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12A. Arbitration Agreement and Waiver of Class Actions

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12A.1 Mandatory Arbitration

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Except as described below, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and Secure Suite shall be resolved exclusively through binding arbitration, rather than in court.

The arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and shall take place in Wyoming or Florida, at Secure Suite’s election.

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12A.2 Exceptions

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Either party may seek injunctive or equitable relief in a court of competent jurisdiction for claims related to:

• Intellectual property infringement or misuse

• Unauthorized access or security breaches

• Enforcement of confidentiality obligations

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12A.3 Individual Basis / Class Action Waiver

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You agree that arbitration will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

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12A.4 Arbitration Authority

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The arbitrator shall have exclusive authority to resolve disputes regarding the interpretation, applicability, enforceability, or formation of this arbitration agreement.

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12A.5 Fees and Costs

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Each party shall bear its own legal fees and costs unless otherwise required by applicable law or determined by the arbitrator.

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12A.6 Governing Law

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This arbitration agreement shall be governed by the Federal Arbitration Act (FAA).

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13. Governing Law and Jurisdiction

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These Terms are governed by the laws of the State of Wyoming and the State of Florida, United States, without regard to conflict-of-law principles.

You agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Wyoming or Florida, and you hereby consent to the personal jurisdiction and venue of such courts.

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14. Changes to These Terms

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We may update these Terms from time to time to reflect changes in the Services, Stripe requirements, or applicable law. Material changes will be posted on https://www.secure-suite.net. Continued use of the Services constitutes acceptance of the revised Terms.

15. Contact Information

Secure Suite
Website: https://www.secure-suite.net
Email: support@secure-suite.net
Phone: +1 (307) 429-9947

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Appendix A – Refunds and Cancellation (SaaS)

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• Subscriptions may be cancelled at any time through the dashboard or by contacting support.

• Cancellations take effect at the end of the current billing period.

• Subscription fees are non-refundable, except where required by law.

• Outstanding usage fees, transaction fees, or chargebacks remain payable after cancellation.

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Appendix B – Privacy and Data Protection (Stripe-Aligned)

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Secure Suite collects and processes personal data solely for the purpose of providing the Services. Payment-related personal data is processed by Stripe in accordance with Stripe’s Privacy Policy.

Secure Suite does not store full payment card numbers. Data is handled using industry-standard security measures. For full details, refer to the Secure Suite Privacy Policy available on https://www.secure-suite.net.

 

Appendix C – Stripe Disclosures (Custom Connect)

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• Secure Suite is a SaaS platform and not a bank or payment processor.

• Stripe is the payment processor and merchant-of-record for payment transactions.

• Funds availability, reserves, disputes, and payouts are governed by Stripe’s agreements.